Save the Tax

How to Place an Order
Secure Purchasing
Privacy Policies

How to Place an Order

1. Select Your Products
On the left side of the store home page is a PRODUCT SELECTOR navigation list. Our products have been grouped into categories for your shopping convenience. Or you can scroll down the ALL PRODUCTS list to select the products you want. Each product in the store has a brief description. When you click on the [Buy Now] button you will see an expanded description or click on more information for a complete description of the product including before and after pictures, slide shows, testimonials and other information to help you make a buying decision.

Scroll down the list of products and click on the [Buy Now] button for the product that you want. It will take you to a product description page where you will be able to specify the quantity that you want. Click on the [Add to Cart] button and that will take you to your shopping cart where you will be able to verify that your order is correct and allow you to make any corrections. Click on the [Continue Shopping] button, which will take you back to the store so you can select the other products that you want and add them to your Shopping Cart. You can click on the [View Cart] button at any time to check the contents of your Shopping Cart.

2. Check Out
When you have all the products that you want, go to your Shopping Cart, verify that everything is correct. If you are taking advantage of an item that is on Special, click the [Enter Coupon Code] button. It will take you to the "Redeem Your Discount Coupon" page where you can enter the Coupon Code. You can either copy and paste the code from the promotional flyer or enter it manually. Click [Discount] and it will take you back to the Shopping Cart and apply the discount amount. If you do not have a discount coupon for the products that you are ordering, click [Next] to return to your Shopping Cart.

NOTE: Shipping will be calculated after you Check Out.
If your order is less than $100.00 you will be charged a Flat Rate of $7.95 for your order.
If your order is over $100.00 shipping is FREE.

Now click the [Check Out] button. You will go to the Billing and Shipping Information page

Billing and Shipping Information
Here you can fill out your name, shipping address and other information so that we can ship your order to you. After completing your order, you will be notified by email that your order has been confirmed. If you have an account already, you can enter your User Name and Password in the box to the left and all the information will be filled in for you automatically. (The default User Name is your email address and the default Password is the last four digits of your phone number) NOTE: select the "Same as billing address" box in Part Two if your shipping and billing address is the same, otherwise fill in the address that you would like your order shipped to. NOTE: All information that you provide to us is kept confidentially and will not be shown or shared with anyone else. Click [Next] at the bottom of the page.

Confirmation
You will now go to an order confirmation page. Please check that your Personal Information is correct. If not You can click on Edit to make the necessary changes.

If you want to make any changes to your order, you can click on the [Remove] button below each product to remove it from your cart or change the quantity. Click the [Update Cart] button to confirm these changes. If you want to add additional items, click the [Continue Shopping] button to go back to the store where you will be able to select the additional products you want.

Boat Bucks Redemption
If you want to redeem your Boat Bucks, click on the [Redeem Boat Bucks] button. It will take you to your My Account page, where you can see how many Boat Bucks you have accumulated and select how much you want to apply to your order. Note you will have to login for this feature, if you have not already done so. Check [Next] and you will be returned to your Shopping Cart Confirmation page, where you will be able to confirm your order and discounts. Click [Check Out] and you will be taken to the Payment Method page.

3. Pay for Your Order
Select the down arrow beside the scroll box to chose your Method of Payment. You will be given the choice of paying by Credit Card through our third party encrypted payment gateway, through PayPal or by Visa or MasterCard using your telephone. NOTE: All methods are secure.

Visa, MasterCard, Discovery, American Express
When you select one of these methods, you will be taken to the CREDIT CARD PAYMENT INSTRUCTIONS page where you can confirm the amount of your order and see your order number. NOTE: DO NOT use your "Back" or "Refresh" Button. Doing so will duplicate your order! Click on the [Finalize Order For $XX.XX] button. You will go to the 2CO Secure processing page where you can enter your credit card number and 3 or 4 digit code after the card number on the back of your card. You will also have to re-enter some additional information such as your postal code, state etc. This is done to prevent fraudulent transactions and for your protection. When you are through, click the [Complete Order Now] button and you are done. Within a few minutes, you will be receiving separate email confirmations of your order and payment.

PayPal
When you select this method, you will be taken to the PAYPAL PAYMENT INSTRUCTIONS page where you can confirm the amount of your order and see your order number. NOTE: DO NOT use your "Back" or "Refresh" Button. Doing so will duplicate your order! Click on the [PayPal] button. You will go to the PayPal Secure Checkout page where you can verify the amount of your order and login. If you do not have a PayPal account, you can set one up from here. Click the continue button and that will take your to the PayPal processing page where you can enter your credit card Information. When you are through, click the [Complete Order Now] button and you are done. Within a few minutes, you will be receiving separate email confirmations of your order and payment.

Telephone
When you select this method, you will be taken to the TELEPHONE PAYMENT INSTRUCTIONS page where you can confirm the amount of your order and see your order number. NOTE: DO NOT use your "Back" or "Refresh" Button. Doing so will duplicate your order! Record the telephone number for the Credit Card Payment Department and your order number. Click on the [Finalize Your Order] button. Telephone the toll free number and give the representative your order number and credit card number and expiry date. This will complete your transaction.

NOTE: You will receive confirmation of your order, even if you don't complete your payment transaction. If this happens, or if you are having difficulties getting your credit card transaction confirmed, telephone Customer Service, toll free at 1-866-214-3444 and you can provide your Visa or MasterCard information by telephone. Your order will be held for 5 days and then it will automatically be cancelled. We will not ship your order until we receive confirmation of your payment from 2CO. If your order is duplicated but only one has been paid for, the paid order will be shipped and the unpaid order will be automatically cancelled.

Congratulations, You're Done!
As soon as your order is shipped you will receive notice by email that your order is on its way.

Secure Credit Card Purchasing

You can feel secure when you use your credit card to pay on-line. We use third party credit card processors, either 2CheckOut or PayPal and all of your information is sent encrypted. We do not receive or see your credit card information. All transactions are between you, the processing gateway and your bank.

If you prefer, you can also call toll free at 1-866-214-3444 and give us your Visa or MasterCard information by telephone. Once your order is processed, we delete your credit card information for your security and peace of mind.

Privacy Policy

Aurora Marine Industries Inc., Aurora Marine Club, their affiliates and associates, are committed to user privacy in our products and services. This policy outlines our personal information handling practices. If you give us personal information, we will treat it according to this policy.

Aurora Marine Industries Inc., Aurora Marine Club, their affiliates and associates, encourages you to read this privacy policy and those of all Web sites you visit.

Security Measures
Data Retention
Linked Web Sites
Children's Privacy
Cookies
Unsubscribe and Canceling Membership
Newsgroups/Forums
Policy Updates

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Security Measures
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We protect the personal information you share with us. For example, if you make an online purchase with us, we encrypt your credit card number. Access to your personal information is limited to people who need it to do their job.

Authorized third-party agents may also need access to some of your personal information. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third parties, unless you have granted us permission to do so.

We may respond to subpoenas, court orders, or legal process. We also may choose to establish or exercise our legal rights or defend against legal claims.

We may collect and possibly share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Aurora Marine Industries Inc., Aurora Marine Club, their affiliates and associates, terms of use, or as otherwise required by law.

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Data Retention
Aurora Marine Industries Inc., Aurora Marine Club, their affiliates and associates, will not retain your personal information longer than is necessary for the purposes for which it was collected unless specifically requested by the customer.

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Linked Web Sites
We may provide links to third-party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third-party sites.

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Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. Aurora Marine Industries Inc., Aurora Marine Club, their affiliates and associates, encourages parents to go online with their children. Here are a few tips to help make a child's online experience safer:

Teach kids never to give personal information, unless supervised by a parent or responsible adult. This may include name, address, phone, school, etc.
Know the sites your kids are visiting and which sites are appropriate.
Look for Web site privacy policies. Know how your child's information is treated.
Check out the FTC's site for more tips on protecting children's privacy online.

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Cookies
Aurora Marine Industries Inc., Aurora Marine Club, their affiliates and associates, uses cookies. Cookies help us provide a better user experience by measuring which Web site areas are of greatest interest. Aurora Marine Industries Inc., Aurora Marine Club, their affiliates and associates, also uses cookies when you register for one of our Web programs. In this situation, a cookie will store useful information that enables our Web site to remember you when you return. Aurora Marine Industries Inc., Aurora Marine Club, their affiliates and associates, can only read cookies from Aurora Marine Industries Inc., Aurora Marine Club, their affiliates and associates, Web site.

If you choose to disable cookies in your browser, you can still access most of our Web sites. Some Web sites will not allow you to complete certain activities if cookies are disabled. For example, our online shopping cart uses session cookies and persistent cookies to process transactions. If you do not accept cookies, the associated shopping cart will not work and you would not be able to order.

Current versions of Web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for Cookies under your Web browser's Help menu for more information on cookie management features available to you.

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Unsubscribe and Canceling Membership
Every e-mail newsletter has instructions on how to unsubscribe or cancel membership at the bottom of the document.

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Newsgroups/Forums
Aurora Marine Industries Inc., Aurora Marine Club, their affiliates and associates, forums are public. Please consider this before posting.

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Policy Updates
All updates to this policy will be posted here. Last Updated: August 28, 2006

Need Help with an Update, Access, or Unsubscribe Request?

Contact Aurora Marine Industries Inc., Aurora Marine Club, their affiliates and associates, customer_service@auroramarine.com. To aid in processing your request, please include the following details:

Contact information (your name, email address, etc.)

Name of the program where you want the update applied

Details of the request (e.g. change of e-mail address, subscribe to or unsubscribe from a newsletter, apply for or cancel membership, review of personal information, etc.)

Note: This policy also covers the personal information you provide to Aurora Marine Industries Inc., Aurora Marine Club, their affiliates and associates, Customer Service.

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